Service

As part of the packaging machine delivery, we offer – upon the client´s request – also machine installation carried out by specialists, follow-up service and training of workers by our technicians who went through a specialist training course abroad, directly at our packaging machine manufacturers´ premises. Service form a key part of our whole philosophy.

Nedpak Packaging s.r.o. can offer you spare parts as well as components and deliver them
as soon as possible to its client which in turn means that we are able to safeguard the machines continuing operation. We can do so thanks to our central warehouse located in Prague.

Our services are:

  • Maintenance and repair
  • Regular service checks
  • Training in our showroom or directly on the client´s premises
  • Packaging machine installation
  • Phone help-line
  • Advisory services relating to spare parts and consumption material
  • Guaranteed availability of spare parts for a period of at least 10 years after buying
  • Service within 24-48 hours